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Outlook Users
- Open the email from the sender you would like to add to the safelist.
- Click on the "Junk" link next to the delete button in the top left corner.
- Click on "Never Block Sender" in the drop-down options below the 'Junk' icon.
- Their email message will be automatically added to your Outlook safe senders list.
Outlook (Web Version) Users
- Once logged in, click on the cog in the top right-hand side of your inbox.
- Click on "Safe Senders" under the "Mail" tab.
- Open the email from the sender you would like to add to the safelist.
- Enter the email address of the sender and click the plus sign.
- Your sender will be automatically added to your Outlook safe senders list.
Apple Mail
- Open the email from the sender you would like to add to the safelist.
- Click on the sender's email address at the top of the email
- A list of options will appear on a drop down
- Click on "Add to Address Book"
- Your sender will be automatically added to your Apple Mail safe senders list.
Gmail® Users
- Open the email from the sender you would like to add to the safelist.
- Click on the arrow next to an email icon on the far right.
- Select "Add To Contacts".
- You will see the text "Added *Email Address* to contacts." Appear at the top of the screen, meaning your new contact has been added to your Gmail Safe senders list.
Via an iphone/ipad
- Open the email from the sender you would like to add to the safelist.
- Tap the sender's name in the "From" line.
- On the next screen, tap "Create New Contact".
- Add the details of the email sender (the email will be populated otherwise you will need to add the sender's other details, name, address etc)
- Tap "Done".
Via an Android Phone
- Tap to open the email from the sender you would like to add to the safelist.
- Tap the icon next to the email address on the left-hand side.
- Tap "Create contact".
- Add the details of the email sender (the email will be populated otherwise you will need to add the sender's other details, name, address etc).
- Tap "save".
Visit Knowledge Base for guides to a wide range of email providers including:
- AOL
- Gmail
- MacMail
- MSN
- Outlook
- Yahoo